Consultancy
Our consultancy helps companies develop pillars that result in Organizational Agility and the speed and quality of delivering solutions, without restructuring or implementing preconceived agile models, thus eliminating the stress caused by excessive changes. These pillars are:
Visual management
Mapping and visualizing workflows and demands in progress makes it easier to identify bottlenecks and risks, improving work management and decision-making in day-to-day operations, in addition to preventing the creation of tasks that do not generate value for the customer.
Transparency
In conjunction with visual management, it is important that the rules are clear and explicit so that decision-making at all levels happens in an aligned manner with low bureaucracy.
Overburden reduction
People work better when they are not overloaded with too many tasks at once. Implementing a pull system, where demands only enter the flow when there is capacity, keeps the focus on the work already committed, generating higher quality and shorter delivery times, in addition to eliminating the need for overtime.
Data-driven management
The implementation of flow metrics and their analysis allows us to identify problems and anticipate solutions, bringing greater predictability about demands, allowing us to be certain of where the problems are and their causes, and thus greater assertiveness in continuous improvement.
Cooperation between areas
By making information about flows explicit and accessible to everyone, people can more easily organize themselves around the work to be done, promoting a focus on delivering solutions to the customer instead of perpetuating silos (islands of teams and knowledge) throughout the process.
Review cycles
With a certain frequency - adjusted to each company - it is necessary to have checkpoints where the objective is to review processes and deliveries to identify points for improvement and formulate options in order to evolve services.
Customer perspective
By viewing work from the customer's perspective, activities that do not generate value are eliminated, focusing people's efforts and resources on truly important tasks, in addition to promoting greater quality and satisfaction.
Mentoring
We offer mentoring for managers and agilists who wish to improve their leadership skills and develop agility, bringing robust flow management focused on delivering customer services to their companies.